This Privacy Policy explains how The Royal Luxury PG ("we", "us") collects, uses and protects the personal information you share when you use theroyalluxurypg.com (the "Website").
When you submit our enquiry form, we collect the details you enter:
If you stay with us, our tenant registration form also collects your date of birth, permanent address, occupation, ID proof details, emergency contact, stay details, and copies of the documents you upload (such as your photo and ID proof). We need these to manage your stay and to complete police verification of tenants as required by law.
We also record the date and time of your enquiry and your IP address, to protect the form against spam and abuse.
If you contact us by phone, WhatsApp or email, we receive the information you choose to share through those channels.
We do not sell or rent your personal information, and we do not use it for unrelated marketing.
The Website uses one essential session cookie to keep the enquiry form secure. It also remembers, for the length of your visit, which website or advert brought you here, so we know which of our listings and campaigns are useful.
We use analytics and advertising tools from Google (Google Analytics / Google Ads). These set cookies to measure how visitors use the Website and how well our adverts work, and may be used to show you our adverts on other sites. They do not receive the details you type into our forms. You can block or delete these cookies in your browser settings, or opt out via Google Ad Settings and your Facebook ad preferences.
Embedded Google Maps and the WhatsApp link are provided by third parties, which may set their own cookies when you use them. Their own privacy policies apply.
Uploaded documents are stored in a private, access-controlled area of our server and can only be opened by our management. Your enquiry and registration details are only accessible to our team. We may share information only if required by law, or with service providers who host the Website on our behalf.
We keep enquiries for as long as needed to respond and manage any resulting stay. Registration details and documents are kept for the duration of your stay and for as long afterwards as required by law, and then deleted. You can ask us to delete your enquiry at any time.
We use reasonable measures to protect your information, including a password-protected admin area. No website can guarantee complete security, but we work to keep your data safe.
You can ask us to access, correct or delete the personal information we hold about you. Email care@theroyalluxurypg.com or call +91 93735 92653.
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
The Royal Luxury PG
Email: care@theroyalluxurypg.com
Phone: +91 93735 92653